ACHIEVEMENT AND YOUR CALLING

The notion of achievement has really got my fancy.  It seems to explain so much of my awesome life journey.  Somewhere in my early forties, my life fortunes seem to fall into place and stay that way. Particularly, achievement, engagement, purpose and calling joined up and my well-being almost permanently was improved.  Looking back, what brought all these circumstances together: it was achievement!

Sometime in my forties I began to enjoy significant career satisfaction: going to work was like going to play. The more time I was involved in my career, the more I enjoyed it.  I was in the FLOW for so many moments from when I left my home until I returned.  But what was it that brought such pleasure and purpose? It was the countless very small successes that happened every day.  Lectures became shows.  Learners were the audience.  The curriculum was the music and art.  Building lectures was my canvas.  Achievements were everywhere, and unconsciously many task I did became a chance to achieve and excel.  Even the most mundane task of marking exams became an art form where each script was an opportunity to impress me and let the learner shine.  Effort and talent were working together as a team. 

Purposeful opportunities were everywhere.  Encouraging my students to understand better and more deeply became my educator goal.  Wondering why something made sense to me became a mystery adventure.  Imaging WHY became my mission statement.  My lectureship career became a calling.  The cycle of flourishing repeated itself and continues to this day.

I hope I don’t come across as boasting or proud, rather I am sharing the eureka of discovering why and how my calling evolved.  It was all about inventing baby step achievements such that the smallest task was a joy I savoured and a chance to do a little better. 

Many of us can harmonize our engagement, meaning (purpose), achievement and calling.  Want to upgrade your career to a calling? Use achievement as the catalyst.  Design micro achievement tasks and moments into your day and relish those successes.

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ACHIEVEMENT AND GRIT (Part Two)*

Achievement, a sense of pride in finishing a task well and properly, is for many an important dimension of their well-being.  Especially in the early and mid-part of your career, learning and mastering new skills is what defines the degree of success you achieve and the promotions that follow.  Striving to do better gets you up in the morning and allows you to enjoy your employment position. Later on, it is those eureka moments when a subtle mystery or revelation opens a new door to self-discovery.  Your career becomes a calling, those achievements really matter, even though others would likely not understand why.

The equation:  Achievement = Skill x Effort provides some interesting insights into the psychology of achieving, especially about what exactly is Skill. 

Skill is what learning, practice and time mature.  But what is going on as you become more skillful?  Two parallel processes are occurring, one fast and one slow, simultaneously.  As you gain experience, more and more of the everyday processes become easier, quicker and more automatic.  You don’t have to think about many of the aspects of the tasks as you are unconsciously capable, and you have a natural intuition of what is going on.  An important aspect of learning is making more of what you know automatic and instinctual.

But behind the scene, the brain width you are not using as you are on automatic pilot allows you to focus on slower, deeper thinking, as you engage the higher order executive brain functions. The faster the speed, the more the knowledge you have, and thus the more time left over for these executive functions to be used.  Thinking slowly involves the voluntary, heavyweight processes of achievement, such as planning, checking for errors, using new information, inhibiting fastness and CREATIVITY. To be more skillful means you are both faster and more automatic but also slower and better at not making mistakes and identifying/resolving unexpected circumstances in a timely manner.  Having natural talents is a blessing, but working passionately and persistently can overcome talent in the longer run.  

So what?!  Achievement is more about GRIT and determination than IQ or natural talents.  The better athletes, experts, executives, scholars and managers are likely the ones that have more GRIT, rather than those with higher IQ or natural gifts.  Eventually the slower, more executive skills become purposeful and distinguish you from others. That slow thinking is what professional judgement is all about and what distinguishes the exemplar from the average.

Whether achievement matters to you on a career or well-being level, learn how to recognize and promote it!

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*: Flourish: A New Understanding of Happiness and Wellbeing: The practical guide to using positive psychology to make you happier and healthier by Martin Seligman and

Grit: Why Passion and Persistence are the Secrets to Success by Angela Duckworth

ACHIEVEMENT AND GRIT*(Part One)

I have had the privilege of observing thousands of university learners over the course of my career. With the most successful ones, I have long wondered why they became particularly successful. I would see saw glimmers of early promise in many students, but why did some go on to great accomplishments, and others seem less destined to succeed?

There is a growing body of research into this area. * Angela Duckworth converted the physics formula:

Distance = Speed x Times    to an achievement equation;

Achievement = Skill x Effort   (leaving the coefficient out).

Using thousands of samples, Angela was able to reasonably predict those that would achieve highly and those that would quit or underachieve.  She found that natural ability, talent or IQ was a poor predictor of success, and that effort, or determination, made all the difference.  She called this effort GRIT.

Angela found that those students who were not automatically able or quick at their studies had to work harder, longer, and practice more (the strivers). They had more grit and their achievements often matched or exceeded their naturally more able colleagues.  Strivers had a better achievement rate.

I have also observed in learners that whilst some are extremely naturally able, there are others who have an extra quality: a steady determination. They are diligent, focused and striving, and they seem to display some resilience when the going gets tough. I admire those especially diligent learners that seem to willingly go the extra mile with a smile.  As the sayings go: Success is 10% inspiration and 90% perspiration (Thomas Edison). Or Winners never Quit, and Quitters never Win.

So what does this have to do with well-being?  Lots.  First, Achievement is one of the five dimensions of well-being or flourishing (Positive emotions, Engagement, Relationships, Meaning and Achievement or PERMA).  Achievement really matters! 

Whereas you cannot change your natural abilities, you can become more determined and resilient.  Grit is often more important than innate ability, especially in the long run. 

Improving your well-being takes effort but it is rewarding. We give lots of time and attention to gaining academic qualifications, but often we put very little time and effort into improving our own well-being. Maybe we should apply some of the same grit and determination that we apply to our careers to our own well-being, and to making significant changes in our personal lives.

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*: Flourish: A New Understanding of Happiness and Wellbeing: The practical guide to using positive psychology to make you happier and healthier by Martin Seligman

and

*: Grit: Why Passion and Persistence are the Secrets to Success by Angela Duckworth

NEUROPLASTICITY

A part of me used to believe that I cannot change, that what you see is what you get.  I was finished goods and largely set to stay the way I was.  Fortunately that is not true, one can change in often significant ways.  Scientifically this ability to change or “re-wire” the brain is called neuroplasticity. An adult’s mind is somewhat like plastic and can be re-shaped. What a wonderful possibility! One can become a better person, and well-being is a real possibility.  As positive psychology research has found, around 40% of our well-being is a function of our intentions and willful actions.  That’s a lot of scope for change and improvement.

But how?  To start, change is not automatic or unconscious, you have to be aware and intentional.  Habits take on average take 66 days of practice to be routine and part of your natural repertoire.  So be modest, and take baby steps that are within your reach. 

If you want to become, for example, more thoughtful, seek out or plan multiple daily situations where being thoughtful could be exhibited.  Re-frame the way you see and do things through a “thoughtful” lens.  Observe in others examples of thoughtfulness.  Bring thoughtfulness for others into your conversations.  Make those close to you aware of your new mission and ask them to acknowledge and praise you when you act thoughtfully.   Ponder the depth and breadth of thoughtfulness, how it has many characteristics and expressions.  Journalize your thoughtful achievements.  Pride in one’s success is one of the more positive emotions, so use it to encourage yourself that you are succeeding.  Expect setbacks and bad days.  Over those 66 plus days your brain will be subtly re-programmed to become more thoughtful. 

Neuroplasticity, being able to change for the better, enables your well-being to grow.  Positive change is deliberate, gradual, and awkward at times, but immensely rewarding.  So go for it.

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HAPPENSTANCE

Happenstance can be defined as circumstances that seem to be due to chance, especially those causing fortunate results. But are they really? So much of my life has been blessed by allowing for and/or seeking out such moments.

For example, when I travel one of my guiding principles is: “When in doubt, turn left.”  The corollary of this travel tip is: “Get lost.” If I am walking down a street in a calm neighborhood and I see a side-street on my left, that’s where I go. I have been amazed by the number of curious sights I have come across, or interesting characters I have met.  Most of my wonderful memories occur when I am lost.

When I am alone in a crowd I often greet the person next to me with a respectful question that starts with” Hello my friend ….?”   Rarely has that person been other than keen to answer or help.  Almost without exception those I interacted with were helpful, open and eager to be helpful. 

Similarly, my definition of success is when preparation meets opportunity.    Setting yourself up for more success requires one to cause deliberate happenstance.  Put yourself in opportune circumstances and then risk being notable and present. 

To improve the effectiveness of this strategy it is recommended that you start by ensuring that the environment is SAFE, however you define safety. Recognize that you are likely at the edge of your comfort zone, and that is good, so risk being in this zone.  Acknowledge you are letting go of control and then LET GO.  Please be respectful of others that you will engage with. Count backwards from 5 to 0 and GO for it. 

Allowing ourselves to be vulnerable to new situations and people empowers several of our strongest positive emotions: awe, interest, and curiosity.  Push yourself to the limits of your comfort zone, and make it bigger. If you are coming from a good place, so often taking chances in this way will bless you richly.

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BAD, BUT (MUCH) BETTER*

Try answering the questions below:

1. On average, how many fewer year(s) of schooling does a 30 year old woman have than a 30 year old man?  A: 1 year   B: 2 years   C: three or more years

2. In the last 20 years, the proportion of the world population living in extreme poverty has …    A: almost doubled   B: remained more or less the same            C: almost halved

3. There are 2 billion children in the world today, aged 0 to 15 years old. How many children will there be in the year 2100, according to the United Nations? A: 2 billion   B: 3 billion   C: 4 billion

4. How did the number of deaths per year from natural disasters change over the last hundred years? A: More than doubled   B: Remained about the same C: Decreased to less than half

5. How many of the world’s 1-year-old children today have been vaccinated against some disease? A: 80%   B: 50%   C: 20%

6. In 1996, tigers, giant pandas, and black rhinos were all listed as endangered. How many of these three species are more critically endangered today?         A: Two of them   B: One of them   C: None of them

 How did you do (correct answers below)? These questions were posed to over 12,000 people in 14 “developed” countries. The average person got only one right and very few (less than 2%) got them all correct*.

 So what?!  The awesomeness of these questions is that the world is actually making some significant progress in these areas, more than we sometimes imagine. Girls are almost as well educated as boys. Poverty levels are the lowest ever.  Population growth rates are stabilizing.  Given the quadrupling of world population, the relative devastation from natural disasters has been reduced by almost 90%.   Infant illness prevention is happening. Conservation is working. Things may be BAD, but they are MATERIALLY BETTER than they were.  The problem is our awareness about well-being is about 30 years behind the true situation.

 Good news does not sell.  Tragedy and violence is news worthy. Joy and peace seem to be uninteresting.  Gradual and significant improvement is ignored.  Misfortune is assumed the normal state of nature. A nearly empty cup of blessings is the default condition.

 Real progress is occurring, and at a historically high and persistent rate.  Be certain that the state of well-being of the least fortunate may be bad, but it is MUCH better than it was.  That’s encouraging. It shouldn’t make us complacent, but it does give us cause to hope.

 Correct answers: 1: A, 2: C, 3: A, 4: C, 5: A, 6: C

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*Source of the questions and data: Factfulness: Ten Reasons We're Wrong About The World - And Why Things Are Better Than You Think" by Hans Rosling, Ola Rosling, Anna Rosling Rönnlund. The raw data comes from UN data bases.

JUDGING OR THINKING

Carl Jung noted that: “Thinking is difficult, that’s why most people judge.” So true - UNFORTUNATELY!!

Being judgemental is toxic to our well-being.  Mindfulness starts with the expectation that one is non-judgemental of oneself and others and present in that moment.  Being judgemental unnecessarily and unhelpfully elevates our sense of status to being better, more correct or important than we are, or the opposite.  And how does that improve our well-being or spirits?

Proper judgement involves reasoning. It comes from a place of informed understanding, where we are able to truly see something from all perspectives. Very few truly significant issues are black and white, having a right answer or conclusion.  There is a significant difference between making a quick judgement of someone and making an informed, thoughtful and objective one.  The Bible says that only God can properly judge others, because only He sees the true motives of the heart. It encourages us to first of all examine ourselves before we think to judge others.

Conclusions that are more thoughtful are nearly always better, but we are encouraged to reserve judgement on others whenever possible. Sometimes we have to make judgements, and then it is important that we are as balanced as possible. Let’s be clear, that takes a lot of effort and critical thinking, but that is the nature of making an objective judgement, it takes a lot of thinking.  Thinking is difficult!  Being objective is equally difficult but essential.

Figure out what is especially essential in our life, become an expert thereof, seek constructively to be just and judgemental in these domains and let go of the rest.  Next, we should judge ourselves, and only afterwards should we proceed to judge others and other matters.

Letting go of our judgemental nature is extremely empowering, and grounding, but very difficult to do.  Start by deliberately judging less often and see where it takes you.  Definitely a work in progress project.

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EMOTIONS, SOLUTIONS (OR JUST LISTEN)

Occasionally I ask someone how they are doing and they proceed to tell me about their emotional highs and lows. Sometimes I reply to their struggles by telling them what they should do to solve their situation. The respondent than wonders why I bothered to ask about their feelings. Do you recognize this conversation cycle? 

Many find it useful and therapeutic to talk about their feelings without seeking resolution or input from the listener; they just want to release the stress they are experiencing at that moment. Blowing off some steam seems to improve their well-being and mood. Others, when asked how they are doing are rather private about their feelings, and say little about their turmoil. But when they do open up they are often looking for advice or solutions to their troubles.  

Neither perspective nor orientation is wrong (or right), better (or worse), it is just how you are wired.  The challenge is when personal matters are discussed that these styles of engagement (talking about feelings or seeking solutions) may not line up with the speaker’s preference.  Time to silence your problem solving urges as that may not be what the other person is looking for. 

How do you manage this dilemma?  Listening and not interrupting is essential in all cases; are you hearing lots of emotional adjectives or more situation specific details?  When you reply make sure you use the same type of vocabulary.  Avoid making judgements or premature suggestions, let the person keep on talking and ask questions rather than finishing their sentence or making assumptions.  And now the hard part, especially for the problem solver types – SHUT UP ON THE ADVICE/ SOLUTION STUFF, as generally this is exactly what is not desired or expected.  Likely just talking was useful and the talker feels better.  Note, generally problem solver types are reluctant to talk about their challenges.  It is therefore useful to ask if the person is seeking input or advice or just wants to let off steam, before you go down the solution road.

The constant theme running through this reflection is:  LISTEN CAREFULLY, SAY LITTLE, LET GO OF JUDGEMENT AND ASK IF ADVICE IS USEFUL BEFORE GIVING IT. 

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HELPFUL AND/OR HOPEFUL

One of the essential positive emotions is being hopeful. In the list of ten positive emotions, being hopeful is the only one that is future oriented. The expectation that the future bodes well and is promising is fundamental to joyful well-being.  The aspiration for improvement is what makes life purposeful and meaningful.  Take away one’s hopefulness and life can appear rather bleak.

Another desire is to be helpful and proactive; the sense that effort can make a difference.  Can you personally do anything to improve or implement your hopeful aspirations?

Both hopeful and helpful have antonyms: hopeless and helpless. Both of these are disabling. I have asked people to describe themselves within these parameters.  Age seems to have a bearing on how one classifies oneself.  Older folks (over 50) seem to be generally hopeful and feel empowered to affect their hopefulness.  However, for younger adults hopefulness was in shorter supply and helplessness was not uncommon.  What a despairing revelation!

So how can one get out of this melancholy funk?  Do you start with the helplessness or the hopelessness?  I would start with helplessness.  Without a personal sense that you can make a difference, being hopeful is an impossibility.  It is unlikely that you will be able to solve climate change, but you can make your neighborhood a tidier place, and reduce your climate footprint.  World peace can seem hopelessly idealistic, but in your little way you can be kind and inclusive.  Start small and local.  Make a commitment to honour your word, arrive at the time you agreed, under-promise and over-deliver.  Mindfully practice helpfulness, it will unlock your hopefulness.

And being hopeful?!  Again, think small, setting realistic and immediate goals.  Practice gratitude.  Count your blessings.  Have a SMALLER CUP that is fuller. Let go of comparison (unless it is with your yesterday).  Be charitable. 

If you don’t feel helpful or hopeful, how can you move yourself forward?  Work on your helpfulness, as your well-being depends on it.

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THE GOLDEN RULE PLUS

The Golden Rule wisely states:

Do unto others as you would have others do unto you.

This is an excellent guideline, but can this rule become less of a maximum and more of a minimum?  For example, how about:

Do unto others AT LEAST as you would have others do unto you. 

So what? you comment: what is the intended difference?  The basic Golden Rule can occasionally sound like a quid-pro-quod, reciprocity arrangement.  It can feel like a barter arrangement or expectation management process: fair trade which is indeed equitable and useful BUT….. can we do better?

By adding “at least”, the most powerful well-being exercise is enabled, which is kindness or better still, random acts of kindness.  Doing three acts of kindness a week (preferably on the same day) will improve your well-being.  The harder you push the kindness, and the more random and anonymous it is, the more enhancing to your spirits it becomes.

Going the exact mile is easy as the road is rarely crowded.*  The second mile is generally even easier than the first.  The momentum of your kindness is already in play and the rewards for others (and yourself) actually scales up and multiples. As Matthieu Ricard notes, altruism** is one of the defining and highest of human ambitions, enabling wellness and joyfulness.  By adding, AT LEAST to the Golden Rule the bounty of kindness and compassion is brought more clearly into focus and practice.

Being kind or altruistic until it begins to bite or seem inconvenient has the wonderful quality of making our compassion and charity feel special and uplifting.  Practice doing unto others as you would have them do unto you, regularly, and then once in the while, push a little harder or further.  Like any exercise, this extra excursion strengthens your kindness muscles and make you more naturally compassionate.

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*: Wayne Dryer

**: Matthieu Ricard, Altruism, The Science and Psychology of Kindness

-FUL

The suffix “FUL” is an extremely empowering additive to life and well-being. Consider the follow “FUL” words:

Wonderful, grateful, peaceful, joyful, mindful, hopeful, beautiful, cheerful, thoughtful, respectful, insightful, trustful, truthful, faithful, thankful, fruitful,  merciful, meaningful, plentiful ..

What makes these “FUL” words so inspiring is that it implies one is FULL OF these positive emotions.  Not only is one FULL but also in the present moment or mindful.  MindFULness can be defined as the process of purposely bringing one's attention to experiences occurring in the present moment without judgment.  Mindfulness is a state of being where one is “FULL of the mind”.  You are totally in the present moment in a non-judgemental manner.  You let the moment fill you.  In advance you might set the intentions for your mindfulness.  By deliberately choosing those uplifting FUL emotions to fill the moment with you can improve your spirits materially.

If you imagine these “FUL” words and reverse the order so they start with “FULL OF” it can change your spirits and well-being quickly.  Wonderful becomes “full of wonder” or peaceful becomes “full of peace”.   Thankful becomes “full of thanks”.  Not only does the emotion feel different, it also feels more real, immediate and personal. *

As the name of this blog asks:  Is your glass half FULL, half empty or YOU JUST NEED A SMALLER CUP?  What is expected is that this cup is filled with these positive feelings of well-being.

Challenge yourself to be FULL and even FULLER of the wonder of the present moment. Enjoy the fullness of life by letting the wonders of life fill you.

*: Curious one of the most used FUL word is awful.  However, awful’s root is to be full of awe or being inspired, which is anything but awful, rather is awe-full.

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DON’T BELIEVE OR ACT UPON EVERYTHING YOU THINK

The ten - seventy thousand thoughts we think each and every day are not us (see April 9th for more on this issue). If we reduce these thousands of thoughts to those few that we make actionable, there is still a need for caution.  Why? Because a large percentage of these thoughts are not true and largely based on conjecture, incomplete information, false assumptions or emotional fast thinking.  And other are just not helpful or constructive.

Our mind is programmed to react quickly and instinctively to uncertain or potentially threatening stimuli.  The “better safe than sorry” response was essential to survival until very recently.  It was not useful to ponder whether that danger was real or imagined.  It was better to run, seek shelter or be on guard lest the threat was real.  Yet we continue this tradition of not questioning our assumptions, sources of information or expectations and going forward on mis-truths or wrong conclusions.  Far too often what we believe is other that true.  Rather what we believe is often convenience to our prior prejudices, goals or status quo.

Dan Milman noted that:  “You don’t have to control your thoughts.  You must stop letting them control you.”   Even if our thoughts are correct and complete, are they helpful or hopeful?  Just like questioning what we believe, we should also be on guard about why we believe them and whether that conclusion is going to make us a better person. 

Many of our truthful thoughts are dysfunctional and distracting.  Willpower, mindfulness and resolve needs to be applied to manage our speculative imagination and thinking.  Asking where these thoughts are taking us is useful. Are we ruminating?  Are our thoughts appealing to our better or worst nature?  Are these thoughts building us up or bring us down? 

We need to act like a principled judge and jury when we cede control of our thoughts and convert them into actions.  We should pick and choose those very few thoughts which are true, helpful, hopeful and well-being focused, and let them direct our actions. 

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PREDICTING OUR FUTURE (FAILURE)

There can be a self-fulfilling, rather prophetic nature to our life.  Consider this all-to-true riddle or Catch 22:

We learn from our past what to predict for the future.  Then we live in the future we expected.

Continuing, we predict the worst outcomes, not the best.  We will do less well in a presentation and our prediction comes true.  Or we want to lose weight or go to the gym but deep down inside we really don’t believe we can or will, and low and behold we underachieve. We are setting ourselves up for failure. Can we make this “pre-lived future” work for us? Can we undermine its destructive influence?

Yes, there are several strategies that we can do to make these self-fulfilling prophecies work for us.  The best place to start is to predict an attainable but reasonably challenging and wonderful future.  If your expectation is unrealistic, then by design you will fail.  Better to under-promise and over-deliver than to over-promise and under-deliver and fail.  Next, predict successful outcomes.  Imagine winning, achieving that realistic goal.   Turn this riddle so it works to our advantage by expecting positive outcomes. What also is helpful, if we have been unsuccessful in the past on this mission, is to re-frame this attempt as a FIRST TIME, even if it isn’t. Those previous attempts are plaguing us and setting us up for failure.  Mindfully LET GO of past disappointments or consider them irrelevant.  At the very least don’t let past disappointments set us up for another one next time around.  Let go of pre-conceived notions or ideas that are unhelpful or hold you back.

At the root of this cycle is the tendency to predict the future and fuss about the past.  Rather we should strive to be in the present moment and be mindful.  Being caught up in a loop between the past and the future compromises the NOW. Why not live the present moment, reframe it and believe it will is very well indeed?

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MULTI-TASKING AND LISTENING

Can we really do two or more MEANINGFUL things at the same time? Try it out!  Can we engage in a purposeful conversation with a friend, and do a second important task like plan for tomorrow? Or solve two challenging tasks at the same time?  NO, doing two significant things properly at once is an impossibility.  More likely the results will be doing less well on both the tasks you are engaged in.

Somewhere in the past twenty years the word and notion of multi-tasking has developed a fame of its own.  People would proudly state that they were expert multi-taskers and the more tasks we could manage at once the more capable and employable we were.  More recently the tide of thinking is changing and questioning this earlier wisdom.  Should we be allowed to drive and talk on our cellphones?  Is walking about and playing games on our phone a good idea?

Neuroscience shows clearly that the brain cannot actually do two things at the same time and in fact it can be harmful.  Rather our mind goes back and forth between the different tasks and is not concentrating or thinking deeply on either.  It is on a stressed and unhappy automatic pilot.  Yes, we can walk, talk and chew gum at the same time, and that is the point. None of these tasks are difficult, important or dangerous.

Multi-tasking is also harmful to our well-being, especially as it relates to listening within conversations.  Listening is one of the most essential ingredients in a positive relationship, but are we actually listening or just pretending to?  Are we multi-tasking?  Paying careful attention and being mindful is difficult, and it is the opposite of multi-tasking.  Mindfulness requires us to be there for that person and what they are saying.  Often the level of our attention is a measure of the importance of the conversation and that person.

Next time we are in a dialogue with someone dear to ask: “Am I taking them for granted? Am I trying to get points or be witty?  Am I bored?  Do I just want to be heard? Am I really there in mind and spirit?  Is what I have to say more important than what they have to say?”  Probably the answer to some of these questions will be discouraging, but ask them anyway and listen to our answer. It is a struggle to act responsibly and thoughtfully.

I note that both uni-tasking and being a better listener are challenging.  I am definitely a work in progress on both those scores, but trying hard.

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*: Travis Bradberry, Ph.D. Multitasking Damages Your Brain and Your Career, 2014 TalentSmart® www.talentsmart.com.

DON’T QUIT OR SEND THAT!

Imagine you’ve just had an unfortunate experience and you are very discouraged by it.  You want to quit whatever because at this moment it is just too much.  Or someone did something that really aggravated you and you are fuming with anger.  You write a really angry and poisonous email to vent your frustration.  You seriously think about quitting or sending the email.

Can I make a suggestion which I wish I had followed when I was feeling like that?  DON’T QUIT ON A BAD DAY.  SEND THAT EMAIL TOMORROW, AFTER YOU’VE RE-READ IT AND HAVE COOLED DOWN.

Making serious decisions requires reflection and pause.  These are not fast thinking, spur of the moment reflexes that need an immediate response. Be very mindful that reactions can have significant lingering consequences, as they often cannot be easily reversed.  Once you QUIT or hit SEND that is it.  The dust and fallout will settle where it may, and that may not be a good resting place.

I know it is very difficult to pause at these trying moments, but PAUSE you MUST!  You are emotionally charged and eager to do something, but should you?  Rarely are these trying occasions dangerous or life threatening so there is no urgency to act decisively or firmly.  This is not a LET GO moment, but a CHILL or RE-FRAMING opportunity.

From my experience, not quitting or hitting SEND was a God sent relief.  Things were not as bad as I imagined, it was just my imagination getting ahead of me.  And that email, it could have become a CLM (Career Limiting Move), or required some serious back tracking to get out that mess.

When the going gets weird, re-frame that moment with a big STOP sign.  Have you got the facts straight?  Is your rage helpful or harmful? What will tomorrow look like if I quit or offend that other party? 

I am not suggesting that you give in or accept an unfair situation.  Rather I am clearly suggesting that before you do something extreme you carefully consider if you have a (better) Plan B option. Be careful, you might just get what you ask for!

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ANGRY OR DISAPPOINTED?

I don’t know about you, but when I am caught up in traffic, or someone does something that I think is untoward, I can quickly become very angry. Perhaps you have had instances where better anger management would have been helpful.  Instead you got yourself into an unpleasant or uncomfortable situation and said or did something you later regretted.  Is there a cure to not losing your temper?

More recently when I have faced these anger testing moments, I have actively sought to re-frame and re-phrase this tension with a different emotion.  Instead of being angry I CHOOSE to be disappointed or discouraged. 

Reframing anger to being disappointed, discouraged, displeasured or dis-anything starts with a conscious and deliberate choice of pausing.  This breaks the almost instantaneous cycle of fight or flight into a recess and lets us step back and reflect for a moment.   Then, by changing the lens that I use to see the situation, my temperament also changes.  I move from an external desire to lash out to an internal examination of what is really troubling me.  Yes, someone wronged me, but rather than venting outwardly I just absorb the blow and process the event as impersonal, letting go of as much of the negative energy as possible.  At the end of the day wasn’t my anger really disappointment? I was discouraged and frustrated by the situation.

The wonderful thing about being disappointed or discouraged is that it allows me to question the WHY behind my tension.  After all, anger at its root started as an offensive survival skill when times were very dangerous and hostile. Hopefully, I begin to recognize that much of my frustration is related to my assumptions about the situation.  Often if there is a cause to my anxiety it is based in myself. The best thing to do is move along and ask what can I learn from what just happened. 

Pausing and challenging my beliefs and reframing the angry moments as disappoints certainly has reduced the sting when things go pear-shaped.  These discouragements encourage me to learn and accept increased responsibility for my own circumstances and my reactions thereto.

Reflection Source: www.Smallercup.org

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IS OUR FRIGHT USEFUL OR NECESSARY?

Fright can undermine much of our well-being, especially if it is left unchecked and permitted to grow.  We can be fearful of some uncertainty or situation and conjure up anxious outcomes.  But are our fearful thoughts warranted or were we just caught off-balance?  Fright is akin to being momentarily scared, but does that mean things are really dangerous or life threatening?

Historically, having a cautious nature was essential to one’s survival and safety, as danger was everywhere and medical treatment was practically non-existent.  A broken leg or open wound was very life threatening.  The average life span until the start of the twentieth century was between 30 and 40 years, whereas now it is 80 or over for those living in the West.  Have we re-wired our thinking to today’s world? Or are we living in some media invented other reality?  The media is constantly telling us that we are at serious risk from too much fat in our diets, or criminality, or airplane crashes or threats from terrorism– and all of these can make us overly anxious. Remember, good news does not sell, as it is too boring.

Frightening things are about perceived (or imagined) risks, whereas dangerous things are about real risks.  Between innovations, regulations, standards, medical advances and education, the world has never been as safe as it is now.  Being frightened is largely an emotional, not a rational reaction.  Put very bluntly, if you were to die only because of unnatural or dangerous events (that is, other than age related illnesses and circumstances), on average you would live to be 2,800 years old.  Based on this simple but valid statistic our world is EXTREMELY safe and secure.

Getting to grips with your anxiety will help you sleep better. Please consider investigating the FACTFULNESS* book noted below, it provides the data and research to support a less dangerous view of our reality.  It is a fascinating and reassuring read.

Reflection Source: www.Smallercup.org

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*: Factfulness: Ten Reasons We're Wrong About The World - And Why Things Are Better Than You Think by Hans Rosling, Ola Rosling, Anna Rosling Rönnlund

CURIOUS?!?

The world and what you and I know about it is changing at an alarming pace. What we were taught seems to be less relevant or timely with each passing day.  How does one stay ahead or on top of what is current or useful? Additionally, just behind us is artificial intelligence, which is challenging our employment prospects. The standard response is lifelong learning.  I agree that lifelong learning is a useful defensive measure, but what might be a more effective offensive strategy?

Let’s use my area of expertise, financial accounting, as an example.  When I was learning the trade in the 70’s one could largely master most of the body of knowledge with a reasonable degree of diligence.  When I taught it, things began to change as more and more issues were raised and addressed, in an increasingly complex world.  Specialists emerged, where previously there were few areas of specialist expertise. Now that approach is falling short for the generalists and the specialists, as there is just so much information and not enough time to absorb it all.

My suggestion when confronting the challenges of the knowledge explosion and artificial intelligence is to apply our uniquely human quality of CURIOUSITY to the situation.  We need to risk being truly curious about what ever newness we are confronting.  Rather than being trained and re-trained, we must become fully engaged in the marvel of whatever new or novel learning confronts us.

To me, curiosity is the blending together of at least eight of the ten positive emotions*, being joy, savouring (remembering), interest, hope, amusement, inspiration, love and awe, applied to our area of expertise and life more generally.  Learning and knowledge growth is most effective when one is joyfully and actively engaged. Being curious means investing in order to grow and internally prosper. Artificial Intelligence will never be able to beat us on emotional curiosity.

Let’s use our “curiosity” advantage to our advantage.

Reflection Source: www.Smallercup.org

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*: See 26th February, 2019 for more detail of the ten positive emotions

THE FIVE MINUTE ETHICS COURSE

I will never forget one particular learning experience:  a student of mine taught me a method to test whether an action was ethical or not, all in under five minutes.  I have experimented with the system he taught me and it seems pretty much bullet proof. 

If you are confronted with an ethical dilemma and your answer is a confident YES TO ALL THREE of these questions, it is highly likely that what you are contemplating IS ETHICAL.  If one answer is a NO, then you are likely offside.

First, apply the Golden Rule Test, which is: Do unto others as you would have others do unto you. (Or the Confucian form which is: Don’t do unto others as you would not have others do unto you.)  If someone did what you are considering to you would you be offended, harmed or displeased?  Reciprocity or tit-for-tat is an essential test for much of our behaviour.

Second, the Role Model Test, which is:  If you were a parent would you want your child to do what you are considering?  Would you want to set this action up as an example which your offspring would follow and consider “normal”? Is this the type of role modeling you want to promote?

Third, the Front Page Test, which is: If you had editorial privilege and the entire front page of the newspaper, could you fully explain and justify your action to an objective, informed and diligent reader?  By definition, ethical dilemmas are complex, full of contextual details and awkward trade-offs.  Would a thoughtful and independent observer, after evaluating the full circumstance of your situation, decide in your favour, or at least give you the benefit of the doubt? 

I have shared these tests with many and pondered them, appraising situations I have heard about or experienced through their lens. I would recommend this five minute ethics course as highly effective, and a good primer for life.  It is simple enough to teach young children, and robust enough to guide seasoned professionals.

Reflection Source: www.Smallercup.org

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ARE WE HERE FOR A GOOD TIME?

Trooper, a Canadian band from the 70’s wrote a wonderful song called: “We’re here for a good time (not a long time)”.  For the longest of time that simple line was at the root of much that I did and indeed I did have some very good times.  Back then it sounded like a good compass to direct my attention, but it does ring hollow now.

Somewhere over the past fifteen years I discovered the importance of purpose.  I started to focus more on doing things because they were in line with my core values and intrinsic goals.  Volunteering, designing my working duties and seeking out venues where I could encourage outcomes that really mattered to me became essential to my well-being.  I started to look for opportunities to combine purpose with good times, and there were several.

I know it took many years, and many mis-steps, but eventually I was able to find a unique circle of competence where I could do things that were very purposeful and mattered to me.  I looked at what I did well in my career: what were those things that I would willingly and eagerly do on weekends or evenings? I started to read more and think more deeply about my dreams and goals. Was there any common theme?   How can I make a difference and make the world a better place? Something purposeful slowly emerged.

What distinguishes a good time from a purposeful time?  Good times focus too much on immediate or short term pleasure.  Good times exaggerate the importance of “JUST DO IT”, and can be rather selfish.  Purpose considers well-being, others, the longer term and the consequences of what you JUST DID. 

I would be the last person to suggest that you give up good times.  Yes, be fanciful and carefree.  Do cause some amazing memories. Absolutely, good times rock!!  But also pause, and imagine how you can make a good time a BETTER TIME.  A dose of purpose is all it takes.

Reflection Source:  www.Smallercup.org

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