THE MARRIAGE POSITIVITY RATIO

Being married or in a committed primary relationship is a puzzle with an amazing prize.  Figuring out how to make the relationship work beneficially for both parties is challenging but well worth the effort.  Members of constructive, happy, primary relationships have improved health, well-being, longevity, resilience and income. (1) One renowned psychologist expanded on the finding of a colleague and made the following empirical finding:

Psychologist Barbara Fredrickson discovered that experiencing positive emotions in a 3-to-1 ratio with negative ones leads people to a tipping point beyond which they naturally become more resilient to adversity, and effortlessly achieve what they once could only imagine. (2)

Another psychologist John Gottman, however, found a different ratio in a different context. He found that for a marriage to succeed, there must be at least five times as many positive interactions in the relationship as negative ones, a 5:1 ratio that Gottman dubbed the “magic ratio,” more commonly known as the “Gottman ratio.” (3)

If you put these two ratios together side by side, you immediately understand why marriage is so tough. We demand a 3:1 positivity ratio for all our daily experiences, except in our marriage, from which we demand even more. In that sense, we all behave more sternly toward our partner, and we judge them far more harshly than we judge mere acquaintances. Maybe if we understand that, we could give our partner a little bit of a well-deserved break, and maybe marriage would not be quite so tough. (4)

Acts of kindness and expressions of gratitude towards your partner sometimes go undone or unsaid because of the busyness of life.  Similarly, partners can judge the other too frequently or bluntly.  Time to go back to the basics: pro-actively love your partner as yourself.

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(1): Ilona Boniwell, Positive Psychology In A Nutshell: The Science Of Happiness (McGraw-Hill, 2012)

(2): Barbara Fredrickson, Positivity, www.positivityratio.com.

(3): John Gottman, Why Marriages Succeed or Fail . . . and How You Can Make Yours Last (New York: Simon & Schuster, 1994)

(4): Chade-Meng Tan, Daniel Goleman, Jon Kabat,  Search Inside Yourself: Increase Productivity, Creativity and Happiness [ePub edition] 

SUCCESSFUL GIVING AND KINDNESS

Recently I came across three interesting and complementary studies on the benefits of giving and kindness. 

 The first was by Elizabeth Dunn. She noted that there is a virtuous circle: giving improves your well-being, and improvements in your well-being increase your willingness to give in the future. (1)   

 Following up on this idea, Sonja Lyubomirsky found that doing five acts of kindness on a single day, rather than spread out over a week, significantly improves the effectiveness of your actions in terms of making them habit-forming. (2)  The concerted, deliberate and concentrated focus on acts of kindness in a single day, once a week for six weeks, changed the individual positively and built the foundations for sustained wellness.  It is as though there are economies of scale for kindness.

The third finding on giving was the most curious and counter-intuitive.  Adam Grant’s research found that successful givers (givers that can sustain and increase their charitable giving over time) not only cared profoundly about others, but were mindful of how being charitable was in their own self-interest, as it enhanced their own well-being.   They aligned what mattered to them with what would make a difference to those they were giving to.  We might feel that it is somehow wrong to think about ourselves in the context of giving, but it seems not. Grant argues that being other-focused or self-focused aren’t at opposite ends of the same spectrum; they’re different, separate motivations. In fact, it seems that being high on motivation to help others and high on drive to achieve our personal goals is what enables successful givers to give extraordinarily over a sustained period of time.

Grant describes two different types of giver: ‘selfless-givers’ and ‘other-ish givers’. Selfless givers are high on other-interest and low on self-interest. In the longer term, they can pay a price for giving their time, money and energy without regard for their own needs. Other-ish givers are high on both concern for others and on their own self-interest, meaning they can successfully maintain giving over time. Clearly neither is selfish. (3) (4)

Taken together, empirical science strongly suggests that acts of kindness and giving are strongly linked to personal well-being, especially when combined with an attitude of gratitude.  Furthermore, implementing a lifestyle of planned, deliberate and other-ish giving is an effective WIN-WIN approach to personal well-being.

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(1) : Aknin, L. B., Dunn, E. W. & Norton, M. I. (2011). Happiness Runs in a Circular Motion: Evidence for a positive feedback loop between pro-social spending and happiness. Journal of Happiness Studies, 13(2), 347-355

(2) : Lyubomirsky, S., King, L. & Diener, E. (2005). The Benefits of Frequent Positive Affect: Does Happiness Lead to Success? Psychological Bulletin, 131, 803-855

(3) : King, V. (2016). 10 Keys to Happier Living.  Headline Publishing Group

(4) : Grant, A. (2013). Give and Take: A revolutionary approach to success. Hachette UK

KEEP YOUR EYES ON THE BALL

When things get tense in a discussion, we often forget to focus on the most important issues, and get caught up in an emotional or tangential reaction to our situation.  The emotional dimension of a heated discussion overwhelms us and we take our eyes off the ball, especially if things start to get personal. We often pursue an angry and spiteful agenda which sidetracks us away from the major issue, or distracts us for the matter at hand.  Please beware of what is happening at this point.  Getting even overwhelms getting on, when being right and winning seems to be all that matters.

   What I have learned all too well when matters get heated is that I need to step back and ensure I am clear as to what the problem is. So often we all fail to do this. Often I am agreeing with the other person, just in a different way.  Or we almost agree and the differences are small, but we are too emotionally connected and want to win without any compromise.  And most commonly, we differ because we are debating along similar lines, but are actually trying to make completely different points about an issue, and are not actively listening and having a dialogue.

 What should one do when matters get ahead of us and emotions drown out listening?  Go back to the beginning and check whether you and others are looking at the same issue.  Spend some time precisely clarifying the topic or issue: did you really mean that? Did you mean to say?... Look for commonality in the positions you hold. Take time out and call a halt to things to allow for some reflection.

Keeping your eyes on the ball is about clarifying what the PROBLEM is, listening to ensure you are properly understanding the other person’s point of view, and taking time out to review and revisit a discussion that is getting too heated or too personal. 

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SUNK COSTS

Over my career I have marked literally thousands of exams (or scripts as they say in the UK), and one answer tops them all for originality.  The question asked:

“What is a sunk cost?” and the student replied: “A cost that does not float.”

 Putting aside this wonderful (but wrong) answer, the notion of sunk costs is a difficult matter to implement. A sunk cost is a cost (event, decision) that one has made in the past and cannot be changed.  The merit of sunk costs is that one should LET GO of past decisions and mishaps and not let them influence current or future choices, as they are irrelevant (as one cannot change the past).  A past mistake or regret should not justify or influence your current choices as this past event is sunk (irrevocable) and cannot be undone.

The past is an important and essential part of your life, full of wonderful events and decisions, but also includes regrettable mistakes and sad memories.  Wishing you had done something differently or completed something you quit will not undo reality.  These bygones are sunk and forever gone.    

 This does not mean that one should ignore the past.  No, your history is an excellent lesson as to what you might learn from prior actions and what to do better in the future.  Rather than wishing you had not bought those shares or sold so soon, consider what this teaches you about your current holdings.  Wishing you had or had not said something is also pointless, but what does this suggest about the next time you are in a similar encounter?  What exactly did you do wrong? Learn the lesson, apologize if you can, and then move on.

  Just like there are sunk costs, there are also MANY MORE sunk benefits.  This is when you did something right and the result exceeded your expectations.  Spending more time reflecting on your successes and what your wins can teach you is a far more productive and satisfying way of reviewing your past. 

 Reframe your past by learning lessons from both your past mistakes and your past successes, but remember you cannot change the past, so don’t live or re-live it.     

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WHEN WAS THE LAST TIME YOU DID SOMETHING FOR THE FIRST TIME?

 Our lives can easily become like a broken record that repeats the same line or verse.  The predictable rituals and routines that make up our days can improve the certainty and efficiency of our efforts, and give a much needed structure to our lives, but this can make get a little boring and repetitive day in, day out.

Maybe it is time to stir things up a bit.  Really, when was the last time you did something for the first time?  Carefully consider the truth and intrigue this question suggests.  Have you become so patterned and regular that you have forgotten to take measured risks or invite change into your life, to boost the excitement and newness of the present moment?  A little change and randomness might just be what you need to revitalize your life.

 Experimenting with even the smallest change, like your journey to work or what you have for breakfast is a good start. The nice thing about such minor adjustments is that it opens you up to being bolder and more engaged in your present moment.  Hopefully you will progress to a state where increased awareness of the NOW becomes more immediate and frequent.  Consciously seeking opportunities to do things for the first time makes you more aware of the wonderful things going on around and about you.  Being too routine in your habits means you often miss the awesome opportunities all around you.

 Making small, incremental improvements that change your life to the better is another way of addressing the doing something for the first time challenge. Particularly adding new acts of kindness, gratitude and/or compassion: these will increase your overall wellness and add variety to your day.

 As the present moment is always new and changing, seize a few of these moments and make them yours, refreshing and unique.

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CELEBRATE or RUMINATE?

Memories can be both blessings and curses.  When you reflect on your past, do you celebrate or loath these past experiences?  Do you recall the wonderful or the unhappy peaks?  Do you treasure the blessings or ruminate endlessly on your misfortunes?  You have control over what and how you recall your past.  You can frame your yesterdays as a series of disasters, or windfalls, or a blend of both. 

 Ruminating is a curious habit that we all engage in, especially in relation to the unfortunate moments in our lives.  You re-play that scene where you said, did or failed to say or do something, and speculate how life would be better had you acted differently. You beat yourself up in an endless cycle of remorse and “What ifness!!”  You are tied to your past in a most unhelpful and generally dysfunctional internal debate.  Honestly, what a waste of time and effort: nothing can or will change.

 So what is the remedy? Celebrate your past!  For every mis-step there are many more proper steps and happier endings. Just as you can frame your present circumstances in a more positive light, you can also frame and re-frame your past to include more fortunate memories. 

 It is indeed difficult to accept some of the injustices and unfairness that we are dealt, but to ruminate on these events only makes matters worse. Better to focus on what you can learn from these situations, seek justice where possible, let go and move forward.  But more importantly, actively celebrate your past successes, awesome moments, good luck and serendipitous blessings. 

 Yes there were aspects of last year that went less well but there were far more incidents that exceeded your expectations. When you talk about your job, travels, weather, dinner party, encounters with others, please let us not re-play the mis-steps.  Rather, talk more about your success, the sunsets, sunny days, amazing desserts, awesome re-collections, museums and the fantastic landscapes.  Celebrate your past, what when well and let go of ruminating.

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INTEGRITY AND SELF-ESTEEM

One of the more troubling changes I have noticed in younger adult learners is a serious deficit of self-esteem.  More and more students appear to be overly shy, uncertain and unwilling to proactively engage in their learning and life experiences.  They express limited or negative confidence or satisfaction in themselves or their futures.  Having a low self-image or regard in the early stages of one’s adult journey can significantly undermine one’s future prospects.

"The psychologist Nathaniel Branden, considered the father of the self-esteem movement, recognizes integrity as one of the essential pillars of self-esteem. Research by Branden and others suggests the existence of a self-reinforcing loop between integrity and self-esteem. The more integrity we practice, the more we esteem ourselves; and the more self-esteem we have, the more likely we are to exemplify congruence between our words and our actions.   When I follow up on my commitments—to others or to myself—I am sending others and myself an important message: that my thoughts, my words, and my self matter. My words are an expression of myself, and therefore when I honor my words I am honoring myself.”*

Integrity can be defined as walking your talk; keeping your word and commitments.  If you say you will be there at 11, be there at 11.  If you say you will do something, do it.  Perhaps it sounds trivial, but that is precisely the point of Branden’s research findings.  Keeping even the smallest and simplest of commitments does make you feel better about yourself. A sense of wellness does emerge and grow.  Posed another way, what does not keeping your word say about you or how others interpret you? From my own observations, I do notice that those I associate with higher integrity almost without exception also display higher degrees of self-esteem.

Positive psychologists suggest a simple program of making two or three small pledges to yourself and others, and systematically honouring them.  What quickly emerges is a sense of modest pride (one of the ten positive emotions).  As these commitments become habits, add more ambitious pledges.  Several things will occur; you will feel better about yourself, and others will think the better of you.

Make walking your talk part of who you are.

*: Even Happier: A Gratitude Journal for Daily Joy and Lasting Fulfillment by Tal Ben-Shahar

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PERFECTIONIST OR OPTIMALIST

Letting go is about knowing when good enough is good enough.  Are things likely to get a lot better or is this as good as it reasonably gets? 

 Some people are perfectionists - things can always be better and they are forever striving for the ideal and the perfect.  Others are optimalists - setting high standards and goals, but actively considering the trade-offs, costs and benefits of the perfect, relative to the attainable and possible.   Do you only want the very best?  Or are you satisfied with BETTER, and prepared to let go of BEST? 

A fairly blunt but effective way to classify people is to identify them as either perfectionist or optimalist.

"Perfectionists pay an extremely high emotional price for rejecting reality. Their rejection of failure leads to anxiety, because the possibility that they may fail is always there. Their rejection of painful emotions often leads to an intensification of the very emotion they are trying to suppress, ultimately leading to even more pain. Their rejection of real-world limits and constraints leads them to set unreasonable and unattainable standards for success, and because they can never meet these standards, they are constantly plagued by feelings of frustration and inadequacy.

Optimalists, on the other hand, derive great emotional benefit, and are able to lead rich and fulfilling lives, by accepting reality. Because they accept failure as natural—even if naturally they do not enjoy failing—they experience less performance anxiety and derive more enjoyment from their activities. Because they accept painful emotions as an inevitable part of being alive, they do not exacerbate them by trying to suppress them. They experience them, learn from them, and move on. Because they accept real-world limits and constraints, they set goals that they can actually attain and are thus able to experience, appreciate, and enjoy success."*

When people request that you cut them some slack, give them some space or the like, they are really saying that they are optimalists.  Yes, your perfection is wonderful but it doesn’t speaks to them.  Show the optimalist where improvements are possible but then move on.  If you are a perfectionist, lighten up.  It will likely be good for your stress and overall wellness.

*: “Even Happier: A Gratitude Journal for Daily Joy and Lasting Fulfillment" by Tal Ben-Shahar

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WE ALL KNOW WHAT TO DO BUT …

Jean-Claude Juncker, currently the president of the European Commission, noted about politicians that, “We all know what to do, we just don’t know how to get re-elected after we’ve done it.”  He was speaking about climate change, but I think it is a wise summary of the current populist nature of our political culture and dialogue.  Is getting re-elected more important than doing the right thing?

 Unfortunately, the nature of so many challenging dilemmas that society faces requires making trade-offs which will have BOTH positive and negative consequences for us.  Whether the issue is climate change, migration, health care, re-distribution of income, terrorism, or diversity it may have an effect on OUR PERSONAL prosperity and standard of living. THERE NEVER WAS SUCH A THING AS A FREE LUNCH.  To expect others to bear the costs and you can get a free ride on the benefits of the solution is naïve, short sighted and extremely selfish.

Difficult issues require careful consideration and tolerance of all the parties, both those advantaged and dis-advantaged by the remedy.   There is so much attention given to simple, popular solutions to problems, but do we give proper attention to the complexities and implicit trade-offs imbedded in the public policy dilemmas?  Seeking to realize the immediate benefits of a solution and to tax later generations with the financial and other costs is selfish.  Are we leaving the world a better place for our children and grandchildren or are we eating their lunch? These residual but real consequences should be contemplated now rather than kicked down the road.

Democracy is about more than the majority getting what they want, but also showing respect and accommodation for those on the minority side.  Compromise, respecting and engaging with those we disagree with is a measure of healthy, wellness oriented societies.  Appreciate that policies to address issues will take years or generations to resolve.  Politicians should be afforded some latitude and grace to impose costly short term costs on society for the advantage of later generations.  Climate change is clearly one of those challenges.

Please cut those in difficult leadership roles some slack.  Admire those leaders that make choices that may undermine their re-election prospects.  Likely those are the honourable and noble ones who are actually confronting the hard realities, and not the opportunists.

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THE 83% MONA LISA SMILE

"The Mona Lisa gives us a hint about the desirable or optimum level of happiness. Scientists recently computer-analyzed the emotions expressed in this famous lady's face, and concluded that she is 83 percent happy, 9 percent disgusted, 6 percent fearful and 2 percent angry. Interestingly, we find that people who are happy, but not perfectly so, do well in many domains of life. Perhaps Leonardo da Vinci was onto something, and the widespread appeal of his famous painting may be due to the fact that his lady projects the look of success."*

If Mona Lisa was 83 percent happy, that does suggest that it is okay to be 17 percent of the time in a melancholy or bad mood.  Too much joyfulness and you may be willfully blind to some of the harsh realities of life.  Being anxious is a good thing if it is a buttress to your happiness.  Negative emotions can keep you in check and alert you to others and to risks around you.

 If you are fortunate enough to be in that 30% of the general population that would describe their current situation as happy, you are encouraged to allow for some negative emotions to keep you centered.  If you are verging on classifying yourself as happy, perhaps you imagine that happiness is being always in a state of wellness and joy.  Having a bad hair day now and then is good for you and a realistic expectation and reality. 

 Wellness does not mean your life is perfect and without obstacles. No, you will experience setbacks and misfortune, but the advantage of wellness is that you have RESILIENCE.  You bounce back, don’t harbor anger, let go and see what you can learn from those challenging moments and experiences. 

 If you know someone who seems to be one of those lucky 30 happy folks, do allow them the liberty of the occasional frown.  And if you are in the other 70 percent who imagine yourself unhappy, you may be in that optimum zone, but have unrealistic expectations of what is as good as it gets.

 *: "Happiness: Unlocking the Mysteries of Psychological Wealth" by Ed Diener, Robert Biswas-Diener

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PEAK – END RULE

Imagine you had a choice of either:

-         Experiencing a rather unpleasant experience for five minutes, with the worst moments about three minutes into the process,  or

-         Experiencing the same unpleasant five minute ordeal, but with another two minutes added of a slightly less unpleasant but tolerable experience (seven minutes in all).

 Or consider this choice:

-         A one week vacation at an exclusive destination with all the amenities, indulgences, experiences you fancy, or

-         A two week vacation, for the same cost in a nearby destination, which is pretty amazing but not over the top.

 Nobel economist Daniel Kahneman researched these types of options and noted generally that, using the above choices, the longer unpleasant experience or the shorter vacation were the preferred options.  He summarized this research and coined the term PEAK-END RULE. What we REMEMBER is the most intense or peak moment (whether pleasant or unpleasant) and the last moment.  We don’t necessarily forget the other details; we just tend to describe the encounter by the best and last events and overlook much of the other occurrences. If I think back on certain episodes in my life, then it was the best or worst moments and how it finished that I remember and retell.

 This is a rather powerful insight and has influenced my travel style.  I now pay much more attention to the last day of my travel and how I get back home.  I more willingly splurge on doing those things that are unique but can be pricey. I don’t try to stay away longer but now focus on staying away better.

 Managing experiences and CAUSING AND CREATING MEMORIES is an amazing opportunity for a well lived and remembered life.  What you remember can have a powerful positive effect on your well-being.

 Going forward, plan your peak and end experiences deliberately and manage carefully how you finish.  Make it a goal to finish well.  Create wonderful final recollections and reduce disagreeable endings where possible - that is a manageable undertaking, and well worth seizing.

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FIGHT, FLIGHT or ??

We have all heard the saying it is either fight or flight when in a tense situation.  We imagine these are the only two alternatives but fortunately there is a third choice, which is to PAUSE and reflect on the situation.  Certainly, up until about 200 years ago the threats to your person were very real and ever present, so being alert was a good idea.  But today, such risky encounters are rare, so neither fight nor flight may be the right thing to do.

 I have learnt the hard way that the binary nature of fight or flight is not a good idea.  By nature, I tend to opt for fight and let anger get the better of me in a tense situation. I remember many of my angry moments with regret as the penalty can be serious and even career limiting.   Flight was not in my character and the moment overtook me. For others, they regret flight and not standing up to a challenge.

 Then the notion of PAUSE occurred to me.  When things went pear shaped, I took a step back and reflected on what was going on. I considered whether anger or flight were a good idea or whether better still, maybe things were not as I imagined them to be. 

 Indeed, more likely than not it was my imagined view of the situation that was wrong.   Pausing to access the situation often made me realize my assumptions about the facts were incomplete, biased, overly emotional or just plain irrational and self-centered.  Allowing time to reflect and contemplate the consequences of my actions was so timely, but something I did not do in the past.

 In psychology, what I am describing is called cognitive behavioral therapy (or CBT*).  Pausing and deliberately re-framing your reactions into a more thoughtful, objective, less emotional or personalized response certainly takes the sting out of many tense situations.  Pausing lets you find the middle route where you see opportunities for growth, reduced conflict and harmony.

 The pause button is on all videos for good reason, it allows you to freeze the moment.  Hit your pause button (count to ten) when the going starts to get weird and overly emotional, it can save a lot of grief later on in life.

 *:  There is a huge body of research and practice related to CBT, do check it out, especially if you are fight inclined.

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I DON’T KNOW

Early in my career, when I was asked a question that challenged my knowledge or understanding I would venture an answer based on my best educated guess.  Partly out of pride and false confidence, an answer would emerge. 

 Then one day I changed my reply to: “That was a good question. I don’t know. Can I get back to you on that?” if I was less than certain of the answer.

 Publicly acknowledging that I did not know was wonderful; a true breath of relief to admit my limitations.  Letting go of thinking or acting as if you know more than you really do is such a joy.  It encouraged my learning and zeal in my area of expertise as I now had topics to explore more carefully and curiously.  That small uncertainty was so exciting, I could probe some obscure issue with a new perspective.

 I have learned to understand the empowerment of admitting I don’t know and sharing my limitations that with others.  This honesty increases the confidence in what I do know and understand, but adds a note of humility and sincerity to my advice and instruction.  It is okay to have gaps in your knowledge.

 I noticed that others were fine with me not knowing the precise answer, particularly when I did get back to them later.  This ignorance seemed to increase their trust in what I otherwise suggested.  Being overconfident in your expertise is unnecessary and possibly even unprofessional.

 Being humble and honest about what you don’t know opens you to being in awe of your body of knowledge.  Exploring these omissions is good for your critical thinking abilities.  Humbly admitting you don’t know something is excellent medicine for your well-being.

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GOALS

Yesterday was a rather special day for me, as I achieved a goal I set over thirty years ago.  I do not wish to boast, but yesterday I arrived in the 100th country (Moldova) of my travelling life.  So what?!

 It is about setting goals that are challenging but attainable.  Whereas your longer term goals are likely other than travel, I know there is some very personal mystery or adventure that speaks to you.  You don’t have to justify your mission, but having one certainly adds purpose and meaning to your middle years when life can become rather same-same.

 In 1984, I started to travel with some eagerness and imagined milestones to encourage me to travel to places just a little further away and beyond my then comfort zone.  The first few milestones were timid but achievable; with persistence and planning I overcame them.  Then came the endurance part of putting in the time, resources and resolve to go to countries further afield and off most people’s map and curiosity level.  I matured skills and resilience, as there were many technical and physical challenges in the way of hitting the magic 100.  I learned to minimize my possessions and tolerate many discomforts. I learned where to put my effort and focus, and when to let go and be in the moment.  Eventually an intrepid traveler emerged.

 Perhaps this sounds like an athlete training for a major event or a young person planning their career.  Wonderfully, those training skills for sports and employment also apply to your personal agenda.  But even better, the exercises for achieving your private but real goals have a much longer time span to be realized and can create an immense amount of joy along the way.  Setting goals creates purpose and achievement; the building blocks of well-being. 

 Having a non-financial goal that may take twenty or thirty years to realize creates immense excitement as you plod through the regularity of life.  Fantasizing about the steps to get there and savouring the process sure makes getting up on a dreary Tuesday morning in winter special.

 Please conjure up your own challenging but attainable goal and invest the energy, skills, confidence and time to achieve it.  This purpose is so positive to your well-being.

 PS:  I have set a new goal of 120 countries by 2025.

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CONFIDENCE AND RISK TAKING

Consider a small child learning to do something for the first time: they fail at activities many times over, but they keep persisting until they do it, with encouragement from their parents. As we get older, we gradually become more and more cautious, as each perceived failure eats away at our ability to take risks. If we are not careful, we can end up with a life in which we live totally and only within our comfort zones, never taking any risks at all. Sounds good to you? Well, that kind of life can feel stifling in the end, and lead to later life regrets.

 If you are confident in yourself but do not take risks related to this faith in yourself, this could easily be false confidence.  If you have faith in yourself that you can do something but do not test that ability by doing something challenging (and potentially failing), then that confidence is likely shallow or misplaced.  By taking risks and pushing your given abilities, your confidence and faith in yourself matures.  Your confidence grows as your continue to challenge yourself.

 Confidence and risk taking are two sides of the same coin; they can mutually build up or undermine each other.  If you are confident you should reasonably be more able to do more challenging tasks.  Taking risks and exploring new opportunities to grow increases your abilities and the assurance you have in these skills. Conversely, not testing yourself stalls your improvement and inhibits getting better.  Soon not taking risk becomes the norm and your skills are constrained.

 Risk taking enhances your confidence and confidence can encourages you to take more risk. Managed together you will grow and experience a more complete and purposeful sense of well-being.

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UNDER PROMISING

Years ago I was involved in an undertaking that was very frustrating.  The person I reported to was making promises and commitments, but rarely achieved anything near what was suggested.  Over time, I lost interest in the project due to embarrassment and disappointment.  Whereas the underlying project was interesting and achievable, the misleading expectations that were created ultimately lead to the project being abandoned, despite its potential.

 As I look back at that episode I learned an important lesson: under promise and over deliver.  It is better to please than disappoint someone, as we tend to harbour disappointments for a long time.  Over delivering generates surprise and gratitude – you have done more than expected.

We are all far more eager to talk up rather than to downplay an opportunity.  Promising early delivery, significant improvements, amazing low cost, stunning quality is all great marketing, but it isn’t necessarily a good idea.  If the actual result will likely be less than promised; the achievement is depreciated in the eyes of the friend, customer or colleague.

 The consequence of over promising is that one’s reputation for reliability and integrity can be undermined.  In the longer term, what is more important, one’s reputation or a quick sale?  You may win the battle (getting the immediate reward), but lose the war (the next opportunity or a more sustained relationship with that person or client).  Eventually, earning the trust and confidence of others is what should really matter.

 Under promising means being very realistic about what can be delivered and then adding a margin for error.  Knowingly quoting a higher cost, later delivery date or lower performance and later actually surprising the customers, friend or colleague with a better result is a winning formula.  In the short run you may lose a few deals, friends or promotions, but in the longer run you will definitely gain an advantage of trust.  

 Having a reputation for integrity and honouring your word is priceless, and it bears huge dividends in the longer run. 

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PLEASE, THANK YOU AND SORRY

I was recently at a meeting where a young parent spoke about one of his prouder parenting moments.  He glowed as he noted that his two and three year old children said “Please” and “Thank you” sincerely when the occasion warranted it. 

 Together with “Sorry”, “Please” and “Thank you” are some of the words that we would all would like to hear spoken more often in society.   Saying please, thank you and sorry graciously, unconditionally and with sincerity speaks volumes about an individual’s character. These three terms also give us insight into how an individual views their current situation and themselves. We instinctively warm to people who do not think of themselves too highly, and who show proper respect towards the feelings of others.

 Please show respect as it honors the responder and reflects that you are in need and obliged to someone else.  Thank you shows gratitude, one of the attitudes most essential to well-being.  Thank you affirms your helper or donor and opens them up to being helpful in the future.  Unfortunately making mistakes is part of life, such is the human condition.  To say sorry is not license to continue to offend others, but it does start to remedy a hurt.  Saying sorry recognizes that you are aware that you have hurt others and wish to reduce their discomfort.  Sorry also admits your human frailty as you accept responsibility for your shortcomings. Being mindful of possibly being sorry keeps you alert to others and their feelings. 

 Unfortunately there is too little expression of please, thank you and sorry today. Rather, many feel entitled, selfish and indifferent to the plight of others.  Make it your habit to follow the example of those who sincerely, graciously and unconditionally say the magic words, “PLEASE, THANK YOU and SORRY” whenever they fit the situation. 

Reflection Source: www.Smallercup.org

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GOOD CRAZY

Everyone has a natural comfort zone, a range of events and behaviours where one feels at peace.  I eat almost the same breakfast every day and watch the news before going to bed most evenings.  These rituals and habits are rather boring, but they work for me. 

 But where is the excitement and now of the moment?  To supplement this static existence I seek out what I call “GOOD CRAZY”.  Good means not harmful to oneself or others, and more likely beneficial and uplifting.  Crazy suggests carefree, random, other than usual and most importantly fun.  Added together, good crazy affords immense scope to be in the moment, happy and feeling alive.

 There is so much opportunity for adventure and joy in the present moment if one only steps outside one’s comfort zone.  Why not pay a compliment to a colleague, buy a thoughtful gift for a friend, take a different route home or have a different breakfast?  These little tweaks to our regular patterns makes the day feel more memorable and real.

 Good crazy unlocks so many chances to do wonderful things for others or oneself.  One wonders why we don’t naturally seek to do more spontaneous good.  Perhaps it is because we are on automatic pilot or just too comfortable being other than crazy. 

 Some people assume that if others were to act more in the moment that might imply doing wrong or evil things.  My observation is that there is so much more privatized goodness eager to be expressed than evil.  Going more public with one’s immediate positive emotions will release much wellness.  Being good crazy is about empowering goodness, but please contain those bad crazy impulses.  

 Experiment with your good crazy zone, it will likely improve your circumstances.  To slightly paraphrase Lou Reed, “Walk on the wilder side”. 

 Risk a little good crazy to spice up your life.

Reflection Source: www.Smallercup.org

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Befriend Your Enemies

Enemies are bad for you as they can easily undermine who you are.

 There are two important messages in this simple line. The loudest one is that the very idea of an ENEMY is bad for your well-being. Enemies consume your attention and energy, and distract you from your chosen path. Enemies invoke feeling of hatred, or wishing harm to another.

 Secondly, enemies can easily undermine who are you. Wishing or imaging vengeance undermines you and eventually this “enemy” captures you.  What is even more unfair is that this “enemy” may be unaware of your disdain, which make you the victim of your own anger, not them. 

 Yes, there are some people who are not my friend and I would not choose to spend extra time with them, but hate them, NEVER.  I describe them as my least (or less) favourite people. Yes, it does says in the Bible to love your neighbor, but it does not say anywhere that you have to like them. Hating and hatred are such strong emotions which are best avoided

 A difficult but useful strategy I use when someone gets classified as my “least favourite person” is to actively mediate (or pray) for their well-being.  Yes, they may have offended me, but I find it easier to hope for their wellness than ponder their misfortune.  Projecting positive emotions on to my offender almost immediately allows me to let go of the offence that hurt me and move on.  Allowing that person or deed to get under my skin starts to define me, which only makes the injury or offence worse.

 So the next time a wrong or offence occurs to you, try to quietly wish the person well and feel compassion, not anger or hate.  It is much wiser to be defined by one’s own measures and choices, rather than be defined by the actions and opinions of others.  The best solution is to be able to define oneself on your own terms.

 Reflection Source: www.Smallercup.org

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WHAT ARE THE LIES YOU BELIEVE?

Unfortunately we are all cursed with at least a few limiting beliefs. 

  I’m NOT good/pretty/smart/strong/young/slim/rich ENOUGH!!

 We firmly cling to these beliefs without questioning their truthfulness, relevance or merit.  Many of these limiting beliefs are lies and mistruths which we nonetheless make true in our lives.  We act out these misconceptions of ourselves until they are realized and we become a more limited version of ourselves.

 These lies which limit our potential have two telling features the words NOT and ENOUGH. Each should be carefully disputed.  Unraveling the likely lies is very empowering.  Many things of interest in life are not black or white.  Perhaps you are not the best at something, or even that great at it, but that does not mean you are therefore terrible or poor: there is lots of scope for being below average, but still okay.  The word ‘enough’ is even more dangerous and potentially damaging.  Who decides what the standard is for a sufficient amount? 

 Carefully address those views of yourself which hold you back.  Are your views of your own ability too low, or your expectations of what is good enough too high?  Yes, eventually you will discover that there are certain skills or attributes that you are not blessed with and should probably not pursue: you cannot excel in everything.  Furthermore, if you have some legitimate limiting beliefs you ought to also have many more valid empowering beliefs.  A major part of my SMALLER CUP perspective is being aware and grateful for your gifts, whilst underplaying the importance or your shortcomings. 

 A rule I have used after taking my personal inventory is:

 Go with my strengths but MANAGE my weaknesses.

 A long time ago I identified and chose to believe in my gifts and abilities, seeking out opportunities to use them proactively and converting these blessings into my calling and employment.   By manage my weaknesses, I mean being mindful of instances where my weaknesses are potentially exposed and either behaving cautiously in that instance, or purposefully avoiding those situations, people and careers.

   Reflection Source: www.Smallercup.org

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